Terms & Conditions

Last updated: October 10, 2026

1. Acceptance of these terms

These Terms & Conditions (the "Terms") form an agreement between you and Verasail LLC ("Verasail," "we," "us"). They apply to your use of verasail.com (the "Website") and to the products, AI agents, frameworks, software, consulting, training and other services we offer (together, the "Services").

By using the Website or the Services, or by signing an order form or statement of work that refers to these Terms, you agree to them and to our Privacy Policy. If you are accepting on behalf of a company or other organization, you confirm that you have authority to bind it, and "you" means that organization. If you do not agree, please do not use the Website or the Services.

2. Who we are

Verasail LLC is a technology company that designs, builds and licenses AI agents and automation frameworks for businesses, including Orchestration Hub, Compliance Monitoring, Telemetry, the Proactive Service Desk Agent, Portfolio Manager AI, the Product Owner / PM AI Agent, Dashboard & Reporting Automation, the Data Governance & Quality Bot, the Agentic Workforce Framework and the Intraday Trading Analysis Suite. We also provide AI Workforce Retraining, strategy consulting, custom AI agent development, organizational transformation, and data governance and reporting automation services.

You can reach us at .

3. Eligibility and accounts

The Services are intended for businesses and professional users. You must be at least 18 years old and able to enter into a binding contract to use them. The Website and Services are not directed to children.

Some Services may require an account or credentials. You agree to give us accurate information, keep your credentials confidential, limit access to authorized users in your organization, and tell us promptly if you suspect unauthorized access. You are responsible for activity carried out under your accounts. We may suspend credentials that we reasonably believe have been compromised or misused.

4. Services, products and licences

Software and AI agents. Subject to these Terms, the applicable order form and payment of fees, Verasail LLC grants you a non-exclusive, non-transferable, non-sublicensable licence to use the AI agents, frameworks and related software we make available to you, for your internal business purposes and for the term, scope, users and environments set out in your order. You may not resell, sublicense, rent or provide the Services to third parties as a service bureau unless we agree in writing.

Consulting, development and training. Strategy consulting, custom AI agent development, organizational transformation, data governance, reporting automation and AI Workforce Retraining engagements are described in a separate statement of work ("SOW") or order form. The SOW sets out the scope, deliverables, timeline, responsibilities, acceptance criteria and fees for that engagement.

Order of precedence. If a signed SOW, order form or master agreement conflicts with these Terms, the signed document prevails for that engagement. Otherwise, these Terms apply.

Changes to the Services. We continually improve our products and may update features, models and integrations over time. We will not materially reduce the core functionality of a Service you have paid for during a committed term without notice.

5. Fees, payment, renewals, cancellations and refunds

Fees. Fees, billing frequency and currency are set out in your order form or SOW. Unless stated otherwise, fees are payable within 30 days of invoice and exclude taxes, which you are responsible for (other than taxes on our income).

Late payment. If an undisputed amount is overdue, we may, after giving notice, suspend the affected Services until it is paid. Please raise any good-faith invoice dispute promptly so we can resolve it.

Renewals. Subscriptions and licences renew for successive periods of the same length unless either party gives notice of non-renewal before the end of the current term, as set out in your order. We will give reasonable advance notice of any price change that applies at renewal.

Cancellations and refunds. You may cancel a subscription so that it does not renew; access continues until the end of the paid term. Except where your order or SOW says otherwise, or where the law requires, fees already paid are non-refundable, and services and time already delivered under an SOW are billable. Cancellation terms for consulting and training engagements, including rescheduling of sessions, are set out in the relevant SOW.

6. Client data and confidentiality

Client data. "Client Data" means data, content and materials you or your users provide to the Services or to us during an engagement. You keep all rights in your Client Data. You grant Verasail LLC a limited licence to host, process and use Client Data only as needed to provide, secure and support the Services and as described in your order or SOW. We do not use Client Data to train models that are shared with other clients without your permission.

Your responsibilities. You are responsible for having the rights, notices and consents needed to share Client Data with us, and for the accuracy and lawfulness of that data.

Confidentiality. Each party will protect the other's non-public business, technical and financial information with at least reasonable care, use it only for the purposes of the relationship, and share it only with personnel and advisers who need to know it and are bound by similar obligations. This does not apply to information that is public, already known, independently developed or lawfully received from a third party. A signed NDA or agreement will govern where it provides more specific terms.

How we handle personal information is described in our Privacy Policy.

7. Acceptable use

You agree not to, and not to allow others to:

• use the Website or Services in breach of any applicable law or regulation, including privacy, export control, sanctions and financial services laws;
• use the Services to make fully automated decisions that have legal or similarly significant effects on individuals without appropriate human review and any legally required safeguards;
• upload malicious code, or attempt to gain unauthorized access to, probe, disrupt or overload our systems or those of other clients;
• reverse engineer, decompile or copy the Services, or extract model weights, prompts or underlying logic, except where the law expressly allows it;
• use the Services or their outputs to build a competing product, or benchmark them for publication without our consent;
• use the Services to create or spread content that is unlawful, deceptive, infringing, harassing or harmful; or
• scrape the Website or the Services with automated tools other than through the interfaces we provide.

We may suspend access that we reasonably believe breaches this section, and will tell you why where we can.

8. Intellectual property

Verasail's platforms. Verasail LLC and its licensors own the Website, the Services, our AI agents, frameworks, models, templates, methodologies, know-how and documentation, and all improvements to them, including our trademarks and logos. Except for the licences expressly granted in these Terms or your order, no rights are transferred to you.

Your data and deliverables. You own your Client Data. Ownership of deliverables created for you under an SOW is set out in that SOW; where the SOW provides that deliverables belong to you, that ownership passes on full payment. Any Verasail pre-existing materials or general-purpose tools built into a deliverable remain ours, and you receive a licence to use them as part of the deliverable for your internal business purposes.

Feedback. If you send us suggestions or feedback, we may use them to improve our offerings without any obligation to you.

9. AI output disclaimer

Our Services use artificial intelligence, including machine learning and large language models. AI-generated outputs, such as summaries, analyses, recommendations, reports, code and alerts, can be incomplete, out of date or inaccurate, and may sound confident even when they are wrong.

You are responsible for reviewing outputs before relying on them and for maintaining appropriate human oversight, especially for decisions affecting people, money, compliance or safety. Outputs do not constitute legal, regulatory, accounting, tax or other professional advice. Compliance Monitoring and Data Governance tools assist your teams; they do not replace your own compliance, audit and control functions.

10. Intraday trading tools

The Intraday Trading Analysis Suite and any related trading analytics are provided for research and analysis purposes only. They do not constitute investment, financial or trading advice, or a recommendation to buy, sell or hold any security, currency, commodity or other instrument. Verasail LLC is not a broker-dealer, investment adviser or financial planner.

Trading, particularly intraday trading, carries a substantial risk of loss and is not suitable for everyone. You can lose more than you expect. Past performance, backtests and simulated results do not guarantee future results. Verasail does not execute trades on your behalf or hold your funds. All trading decisions, and the risks of them, are yours alone. Consider seeking advice from a licensed professional before trading.

11. Projected value and ROI figures

Our Website, proposals and materials may describe projected value, productivity gains, cost savings or return on investment. These figures are illustrative targets based on assumptions and typical scenarios. They are not promises or guarantees. Actual results depend on many factors, including your data, processes, adoption, implementation and market conditions, and will vary.

12. Third-party services and links

The Services may connect to or rely on third-party platforms, such as cloud hosting, AI model providers, data sources, market data feeds, and your own business systems. Your use of those third-party services is governed by their own terms, and we are not responsible for their availability, accuracy or practices. The Website may contain links to third-party websites for convenience; we do not control or endorse them, and you visit them at your own risk.

13. Disclaimer of warranties

Except as expressly stated in a signed order form or SOW, the Website and the Services are provided "as is" and "as available." To the fullest extent permitted by law, Verasail LLC disclaims all other warranties, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, title, non-infringement and accuracy. We do not warrant that the Services will be uninterrupted, error-free or free of harmful components, or that outputs will be accurate or meet your requirements.

14. Limitation of liability

To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data, goodwill or trading losses, even if advised that they were possible.

To the fullest extent permitted by law, the total liability of Verasail LLC arising out of or relating to these Terms or the Services will not exceed the fees you paid to us for the Service giving rise to the claim during the 12 months before the event that caused it. These limits do not apply where the law does not allow them to, and a signed agreement may set different limits.

15. Indemnity

You agree to defend, indemnify and hold harmless Verasail LLC and its officers, employees and contractors from third-party claims, and related losses and reasonable costs, arising from your Client Data, your breach of these Terms or the law, or your use of the Services or their outputs, including any trading or investment decisions. A signed agreement may include mutual indemnities, including Verasail's indemnity for intellectual property claims, which will then apply.

16. Termination

Either party may terminate an order or SOW as set out in that document, or on written notice if the other party materially breaches these Terms and does not cure the breach within 30 days of being notified. We may suspend or terminate access immediately where needed to prevent harm, comply with law or address a serious breach of the acceptable use rules.

On termination, your licence to use the affected Services ends and you will pay fees owed up to the termination date. On request made within 30 days, we will make your Client Data available for export where the Service supports it, after which we may delete it in line with our retention practices. Sections that by their nature should survive, including fees owed, confidentiality, intellectual property, disclaimers, limitation of liability and indemnity, will survive.

17. Changes to these terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date above and, for material changes affecting active clients, give reasonable notice by email or through the Services. Changes apply from the date they are posted, or a later date if stated, and do not change the terms of a signed order or SOW during its current term. Continuing to use the Services after a change takes effect means you accept the updated Terms.

18. Governing law

These Terms and any dispute arising from them or from the Services are governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules. The courts located in the State of Texas will have jurisdiction, unless a signed agreement provides otherwise. Before starting formal proceedings, each party agrees to try in good faith to resolve the dispute informally by contacting the other.

If any part of these Terms is found unenforceable, the rest remains in effect. Failing to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition or sale of assets. These Terms, together with any signed order or SOW and our Privacy Policy, are the entire agreement between us about their subject matter.

19. Contact us

Questions about these Terms can be sent to Verasail LLC at .

This page is a general template provided for information and should be reviewed by legal counsel. See also our Privacy Policy.